At the back of my mind...

Migration ....

2007-05-08T14:27:00.000-07:00

Migration to i.Ph ... iminent

I've been doing a lot of thinking and a LOT of tinkering around i.ph account that I got and came to love it ... i will soon be migrating to a new site .. http://wizkid01.i.ph is the new link

Politics ... Purely Politics ... Everywhere

2007-04-19T12:52:00.000-07:00

Politics , its how man lived since he breathe life into this world. Is it a good thing ? or a bad thing ? Now that Elections 2007 is just around the corner , ask yourself , will I choose GOOD POLITICS, or BAD POLITICS or is there such thing as these two are called ? It exists , everywhere we go, family , friends , office politics... its an everyday part of life, a game we must know how to play ... day by day by day ... and believe me , there are lots of people out there who are getting to be an expert in "politicking" rather than shutting up and living life the way it should be.
Just like this picture , the cigar smells good , thinking it might do more good ... than harm, but it just eats up your lungs and suck the life out of you, that's pure and simple equation to politics. Politicians and wanna-bee politicians are like preachers , they preach , they teach , they speak (very well indeed) as if their hands are clean , as if they are bound to serve, as if they are bound to help.

Greenhouse Effect - To .. or not to ?

2007-04-06T09:17:00.000-07:00

We keep hearing about "Greenhouse Gas" emissions and stuff... but what are they really ? How does it impact our lives ? our Planet ? our community ? Greenhouse is the result of technology , in layman's term we are inside a "giant naturally made oven" scarry huh ?That's the truth , I found this very interesting website that got me thinkin' what if I want to design my future house thats greehouse friendly ? hmmmm solar panels ? That could save electricity. Cool cars running on bio diesel fuel , i would prefer cars that runs with water !

Still Here

2007-02-08T11:12:00.000-08:00

I just want everyone to know I am still here , kicking and alive , writing and always tinkering ...just got busy with work ... my baby ... the kids ... then sleep ... I'll be back to write some more :)

Customer Service phone battles

2007-01-21T09:08:00.000-08:00

Everyone should read this and everyone should know .... it ain't easy being in a Customer Service job, (I should know , been there done that :) ) Here are a few tips that I came across Red Tape Chronicles on how to win phone battles when dealing with Customer Service Reps

Make sure you have a decent speakerphone.
Nothing makes those 22 minutes pass more slowly than a strained neck from pressing the phone against your ear. If you can move around while you're waiting -- say if you can fold the laundry -- the time won't feel quite as wasted.

I got my own explanation for this , while explaining to a customer about details on his internet connection , fiddle through your notes and draw your boss on a sketch pad , or draw your seatmates facial expression when he or she cries and gets angry , you won't even notice how time flies , 22 min. on ACD time :)

Set aside at least a half hour to confront the problem.
It's also important to be realistic about your time investment. If you're trying to challenge a hidden fee on your cell phone, don't place the call when you have to leave for work in seven minutes.

I have tried this technique , wasting 2 hours on a technical support representative that challenged me if I was fit for the job (Say what ? ) 2 hours and he won't give me his supervisor , I quit , but I couldn't sit up straight or even call up a client if I can't straighten things out, I called them up again , only to have another round of words and I was being called "egoistic" this time (crap ! ) , so then an egoistic me (so the rep. says) asks for a supervisor , he said he can't give me his supervisor because there is none , so then the challenge begins, I challenged , if you are working on a support industry , you should have a supervisor , I don't care if I waste 2 hours or 3 hours of my time just to get to the bottom of this , final point .... I was passed through a QA supervisor who assured me that the matter would be looked into. At last , but it did take me almost 2 hours to confront the problem.

Get a human.
I got into "trouble" almost for this type of argument , I was emailed automatically by our system , that my introduction was incorrect (dduuuhhh) . Well , at least I don't sound like a robot , I am human , in a human technology

Gather your evidence.

Dig ! Dig ! Dig ! it baby ! that's all there is too it , gather up , and be prepared to fire up when the time comes :)

Get a human, be human
Don't get a cheap energizer bunny , it would die down in the middle

Act like a human.
Don't blah blah blah your way through the phone , add some personal touch to it , say "How's the weather down there ? "

Have a Copernican Revolution.

Copernicus was the astronomer who first asserted that the Earth was not the center of the universe. Neither are you. However awful that unfair charge may be, it will only help your cause to understand the circumstances of the person you are talking to.

Compromise !

Know your enemy.
I haven't exactly read Sun Tzu's art of war book , but I am positive , this is one of them , (visit www.customerssuck.com)

Have a pen and paper
You might run into a power outage and you are still on the phone , better safe than sorry , write down small details.

Hang up and try another operator.
This technique I think everyone has tried , if you're not comfortable with the operator , go , look for the smooth operator :)

Run out the clock
Some customers tend to do this once they realized that they are talking to a contact center agent that is paid per call , at times , this works , sometimes it doesn't.

Do all you can to hold the line open.
Say you set aside this afternoon to resolve the problem and you really need to do it today. Adopt the same strategy the customer service representatives are taught.

Keep calmly repeating your story
Don't raise your voice or swear, which makes it easier for a service representative to hang up on you.

Say exactly what you want
Better negotiating , say exactly what you want , to the point, don't beat around the bush.

Never ask for a “yes” from someone who can only say “no.”
This I got to admit has a very big impact on us , according to a recent discovery by our QA / Training Supervisor (Miss G) , we Filipino's tend not to say "no" , we must learn to say NO , YES, that is all there is too it , if YES , then YES , explain why , if NO, then NO, explain why , fairly , that simple.

Make a business case for what you want, not an emotional argument

If you expect companies to be honest, be honest yourself.
Give and take :)

You might have better luck calling early in the month of a new quarter, or even early in the day

Early in the day , why ? because customer service agents are still fresh and upbeat on answering the phone , (like having their fresh cup of coffee and a toast)

Pull out a computer and type an e-mail to a company executive.
Uhhmmm.... that's tough , on both sides to the story , I would say , its positive if it would mean KUDOS to me (that means I'm 1K richer at the end of the month) :P

Here is what www.customerssuck.com has to say , its top 10 :

CustomersSuck.com's Top 10

But if you must deal with customer service, it’s best to know the enemy well. To that end, we asked the operators of CustomersSuck.com to provide their own top 10 list to consumers. Here’s what they came up with, compiled by site owner and anonymous customer service representative Rapscallion:

1: Be civil. We do understand that this is a frustrating problem for you, and your frustration is probably compounded by the wait you had to get through to a real live human being, but the more civil you can be (not abusive, sarcastic, profane or belligerent), the more likely it is that you will walk away with a satisfying resolution to your problem.

2: Allow the rep to talk. While this seems like an insignificant point, a good many frustrations arise because callers "talk over" a rep trying to explain something crucial. A good rep will let the caller have his or her say, and then explain the problem

3: Don't ramble. Jot down the salient points of the problem on a piece of paper if you know you have a propensity to ramble. It’s very helpful in allowing you to get right to the point, thus helping solve the problem quicker. The rep doesn't need to hear about all the details of your hernia operation when you are calling to dispute charges on your phone bill.

4: Don’t blame reps for corporate policies. The nature of call centers, etc, is that the employees within them are relatively low-level in the organization. They cannot change corporate policy no matter how much they are screamed and yelled at. If you are dissatisfied with an aspect of corporate policy, ask the rep (civilly!) for the address of the corporate office and the names of the customer services manager and head of strategy, and write to those individuals complaining about the policy.

5: Remember that the person you are talking to is just that -- a person. They are not a machine, or a mindless computer-generated voice. It could be your neighbor, your son or your mother working there. They are as frustrated as the caller by poor policies, but each caller only has to deal with the problem once. The rep has to hear the same litany of complaints over and over again. There is no reason to be deliberately unkind or upsetting to the rep; it just makes the caller look like a fool.

6: Demanding a supervisor will not always work. Doing so for a minor matter is insulting to the representative to whom you are talking, but there very well may be no supervisor available. Many 24-hour call centers have no supervisor at night, and there is often one supervisor per several dozen representatives. Supervisors have to
follow the same policies as the front-line representatives in most cases, and will often tell you the same thing. Demanding a supervisor for something the initial representative
is unable to do for you is tantamount to calling them a liar. A supervisor should only be needed if the representative doesn't have the training or knowledge to help you.

7: Be reasonable and retain a sense of perspective. Decide whether or not throwing a fit over a small inconvenience or 20 cents or so is worth losing your dignity, or the risk of verbally assaulting an innocent representative of the company. Threats of legal action go one of two ways -- either you're seen as blowing things out of proportion with an empty threat or you will be referred to the company's lawyers as it then becomes a legal matter for which the phone representative cannot help you.

8: Consider seeing a therapist if you find yourself screaming at a powerless representative.

9: Accept that sometimes you cannot be helped. There will be some circumstances when the entire company cannot do anything for you. Sometimes, the only answer the service reps can give is, "no."

10: Don’t tell us how long you’ve been on hold. We're sorry that it took us 15 minutes to get to your call, but you don't need to tell us about it-we know about it -- we've been answering calls non-stop during that time. Now, the extra 2 minutes you’re taking to tell us this is an extra two minutes that is spent not helping you and not helping others on hold.

Complex Connections ... Made Easy

2007-01-21T08:59:00.000-08:00

I have been tinkering with my laptop, all of a sudden , I can't get into my blog ! I used IE6 (as what is required by the office) , it wouldn't let me login, puzzled and dazed , I asked Brandon , he got a problem with his blog too ! wheeww .. at least I am not alone , he can't view his blog at home but he can view mine and even Rhoda's site , interesting .... hmmm what could be wrong ... Brandon figured out , it could be malware , so he tried and cranked up a few keys ... scanning .. scanning .... and boom ! fixed. After that incident I was like .. what the heck ? I tried using Firefox (which i thought I would never use for my blog), it worked ! EUREKA ! Case solved, thanks for Firefox features (that allowed me to enter mah blog). I was telling Miss Ellie , after her little escapade away from home that I can't access my blog , right after that very moment , I had an idea to play with Firefox and it worked for me. I'm sticking to Firefox as of the moment , to get back on track. I am even thinking of writing up my own technical help desk stuff one day ...

Standing Ovation Performance by Lalai and the Big Boners

2006-12-18T07:35:00.000-08:00

STANDING OVATION !

And everyone went wild wild west when Lalai and the Big Boners came up on stage. Kurt and Brandon had back to back lead guitars tickling it with their musically inclined fingers while George was giving out his golden voice , inspired by songs of the 80's and 90's

OJ was the silent type rhythm guitars but nonetheless popular before and after the performance, Chuck sweated a lot after pounding on those big ass' drums while Lalai, I couldn't believe what I saw but she raised her arms and jumped around to jam with the crowd not to mention the huge bass guitar she's carrying.

The party ?? UUhhhh no comment, I was bored to death with it after the Big Boner's presentation, I did not even take home that freakin' digital camera I wanted. Had to stay on the backseat with the guys and drink punch (instead of beer) , where's our iced tea ?!? , nahuman na lang ang party among ice tea wa pa moabot ... seriously.

The party could have even be more lively if I had won that digital camera, the giving away of prizes took a lot of time , the guys didn't even bother to dance on the dance floor , walking uphill ? uhhh forget it. Well, that was it, as Allen would say , watch out for Lalai and the Big Boners tour at the Annex Building and at the Pantry , even at the training room :)

Lalai and the Boners

2006-12-10T09:41:00.000-08:00

INTRODUCING !!!
Lalai and the Boners !
Characters in line :

Kurt - a.k.a Mr. Butz , Kurtis
Brandon - a.k.a Paparatz
George - a.k.a George (Jetsons?)
OwJhi - a.k.a Mr. OJ (Simpson?)
Ronie - a.k.a Lalai
Chuck - a.k.a Mr. Chuck

Now I know why Ronie was always called Lalai , coz she looks like the band member from UrbanDub (right mr. brandon?) Watch out and they will be playing at Cafe Orchidia (December 15) I can't wait to see who will bring a horse with a cowboy attire. It just shows the impressive talent that CTC has. I can't wait to hear that song Brandon was talking about either ! Weeeeee!

Thanks to paparatz blog link for the picture depecting lalai ..

BudBod Party !

2006-11-22T10:58:00.000-08:00

We had a "budbod" party at the office, Mexican Style ! Our company VP brought in "budbod" , a local rice delicacy , 350 pieces actually and 2 Hershey's Chocolate Syrup. I don't know where he got the goods but he's learnin' ! Now I had too much rice cake and chocolate syrup , this should keep me up until morning. We are shooting some pics per team for Thanksgiving party , Cebu Style.

Welcome Back !

2006-10-29T08:55:00.000-08:00

I had been gone for almost 2 months , no updates , none whatsoever, I thought I was the only one with no updates for this blog thingy , but also Mr. mIgRaineB0y hasn't updated his blog for one month , its okay ... its just a one month difference. The question is , WHY ? Is it because we were recently transferred as NOC guys (NO ONE CARES Dept.) hehehe , Is it because we are too busy tinkering with each of our own PC's and forgot to let ourselves be expressed in the most modern way we want to ? the answer ? NO. Maybe we were just too lazy to update it. hehhehehehe , then , its not that important as to the reason why I haven't updated my blog, my fingers were just itching to go back and write about something even if its just a small line.

I've been reading the news , going over comic strips to keep myself awake. I'm back to my old routine , running about 4 laps around the aisles in the office so that I won't get sleepy. All I could say is , welcome back !

Agassi bids emotional farewell

2006-09-03T19:51:00.000-07:00

"You have given me your shoulders to stand on to reach for my dreams, dreams that I could not have reached without you." , were the words quoted from 25 year old Benjamin Becker , dedicated to Andre Agassi, probably considered as one of the greatest tennis player of all time.

This 35 year old tennis legend stood very emotional after loosing a game at the on-going US Open. For sure , tennis fans would miss those great strokes , those diving moves to get to the ball.

10 Things about LOVE ... adapted from dReW

2006-09-01T05:21:00.000-07:00

Love does not hurt. Physical and/or emotional abuse are not a part of love.
Love is not manipulative, it should not be used to get others to do what you want. You should never give in to demands based on the, "You would do it if you loved me!" tactic.
Love is an intense feeling of caring for another person. It can take many different forms (romantic, friendly, familial) but it is always about caring.
Although it is true that a big part of love is putting another person's happiness ahead of your own this never includes compromising your values or being untrue to yourself.
If somebody asks you to do something that you don't want to do in order to "prove" your love they do not love you the way you might think they do. When you love another person you don't ask them to sacrifice a part of themselves in the name of that love.
It is very easy to confuse lust for love. The true measure of romantic love is commitment and trust not physical attraction.
It is possible to feel romantic love for more than one person at a given time. Just think, if it is possible for you to love both of your parents at the same time why would it be impossible to feel romantic love for two people at once? Don't beat yourself up emotionally if you find yourself in this unhappy situation. But be sure to remain single and be open and honest with all parties about your feelings and confusion.
Sex is NOT love. Love is NOT sex. Sex can be a part of romantic love but it is never mandatory.
Romantic love can (and often does) fade. When it goes there is not always a reason. When somebody falls out of love with you it does not reflect upon your value as a person or your desirability.
Love should make you feel happy, secure and appreciated.

In Retaliation

2006-07-12T10:35:00.000-07:00

Israel Defense Forces Chief of Staff Dan Halutz told Israeli Channel 10 that "if the soldiers are not returned we will turn Lebanon's clock back 20 years."

These are tough words from one tough country ... this is in retaliation due to Hezbollah attacks on Israel. In war history , Israel has been through a lot , they are not known to keep empty promises ... now those are some words eh ?

Have You Ever Really Loved A Woman?

2006-07-03T18:10:00.000-07:00

To really love a woman

To understand her - you gotta know her deep inside

Hear every thought - see every dream

And give her wings when she wants to fly

Then when you find yourself lyin' helpless in her arms

You know you really love a woman

When you love a woman you tell her that she's really wanted

When you love a woman you tell her that she's the one

Cuz she needs somebody to tell her that it's gonna last forever

So tell me have you ever really - really really ever loved a woman?

To really love a womanLet her hold you - til ya know how she needs to be touched

You've gotta breathe her - really taste her

Til you can feel her in your blood

And when you can see your unborn children in her eyes

You know ya really love a woman

You got to give her some faith - hold her tight

A little tenderness - gotta treat her right

She will be there for you, takin' good care of you

You really gotta love your woman...

On a special day

2006-06-19T11:29:00.000-07:00

As I look back, 9 months ago, we both could never tell , we both didn't expect, our hearts just fell for each other. Each other's company made us strong through times, we shared each other's laughter , sorrows and joys, endless conversations , topics we could never ran out of. As I look into her eyes until this day, I could see the happiness inside her , the joy that life has to offer. If she only knew that the happiness she feels right now is more than heaven to me for I have her in my life and there is nothing I wish it could be.
As we step into a new challenge, entering the 9th month of our bond of LOVE, FRIENDSHIP, RESPECT and as a partner, I will remain forever true to what I have said the day we both exchanged I LOVE YOU's, I truly felt that there is life after the darkness overshadowed my life through the years. Yes, there is life , there is HOPE and that is HER , my baby, I dedicate this post to you baby as we embark on a new challenge in making this relationship stronger , for us to hold on to, for us to make it. Whatever will happen, whatever is bound to happen, I will always be here for you and the kids. Happy 9th monthsary ... I Love you.. I Miss you more than ever.

Restless Heart . . .

2006-06-14T09:44:00.000-07:00

It just happened , out of the blue ... I did not know , she did not know either. Our smiles brings joy to each other , the company with each other seems to lighten up our day's worries, troubles , it gives us strength to face the day. We exchange messages everyday , Instant Messaging when I wake up, but my heart is still restless , I always long for her , everytime... everyday.
A day without my baby is like a heart taken apart from me, a heart that seems near yet far. I've always questioned myself , Am I worthy? Thanks to her , I've always been positive, I drew strength from her, her courage makes me go on with life's battles. From the problems that I have with work, family, she's always there, a true friend, a real bestfriend, as I see her I see a woman who is true to herself, a devoted mother, a thoughtful daughter.
So many questions I have in mind before, she answered it one by one ... so far I know she will answer one question in time. "Why is my heart still restless?" I can't open it up to her , thinking it might make her feel bad, thinking that I might mean something else I shouldn't have meant to say, I know she'll just say , with a hug .. and a kiss ... that ... everything is gonna be alright, your heart is gonna be okay .. it's safe with me.
I know she knows it already if I say the same words to her, she was sent by HIM for a purpose, to LOVE , and let me see the reality of what it is to LOVE again. I love you so much baby. I miss you.

Don Juan de Marco of ???

2006-06-13T07:27:00.000-07:00

The Don Juan de Marco inside our office , no other than... Ethan. We were so shocked, a comment came from one of the headturners , He's ROMANTIC. How could she possibly say that ? A lot of things were running to each of our minds , mind boggling, puzzling, trivial.
Don Juan de Marco is one of the movies I really like , he considers himself as the greatest LOVER in the world. It's a very intelligent film, stimulates the mind. Well so does Ethan, he usually stimulates the mind of well if not most ... some of the best headturners in the office.

And this just came in, when we asked that chick about why she considered Ethan as romantic "I know one when I feel it". We were like "Waaaaaaaah???", truthfully , if that comment was for me, my pants would be below my knees now, sad to say I can't, I still keep my pants up. :)

Company's Culture

2006-06-11T13:42:00.000-07:00

Scoble's offers succinct advice to other corporate bloggers who wish to keep their day jobs: "Understand your company's culture before you start mouthing off. When you start breaking the rules, you better know you are breaking the rules."

These are the words that I came across a website , Scoble, who is known as Microsoft's most outspoken blogger has recently confirmed that he is leaving Microsoft and will start a new career at Silicon Valley. I do agree on his saying that we need to understand the company's culture, it also would mean as if you are saying "Ask not what the company can do for you but what you can do for your company". It's a life cycle, we work to live, we live to work. Then we learn to love our work, basically if that happens, our work would then take good care of us.

The first time ...

2006-06-11T12:24:00.000-07:00

Last night was one of the most wonderful nights in my life, I went to church with my girlfriend and the kids, her youngest 2 year old Louise Marie and her eldest 12 year old Rad Aaron, after church, we went to buy something at the department store, things needed for Aaron's school requirements. Little girl was cuddled by her mom while me and Aaron went ahead, reaching the department store , we checked on the shoe section for kids first, Precie checked out shoes for Aaron , I saw a little girl at the bench , same age as Louise, I was pretty fascinated with the little girl, I picked her up, and she agreed to be taken up to my arms, she quickly grabbed my pair of glasses, I was able to take it away from her before she could do some damage, all of a sudden, while we were playing , she bit my nose ...not that hard but it surely was a bite! I just laughed, kids ... I usually know they are still adjusting to having their first sets of teeth.
During that time, Louise Marie wouldn't leave her mother's side , always would want to be carried, would not even go with Aaron, right after we choose plastics for Aaron's notebooks, Precie had to buy something at the department store while I go ahead with the kids and move up to the foodcourt to prepare for dinner, while we were in the FoodCourt, we found a place to sit and placed our things, Aaron wanted to play but he doesn't want to take Louise along with him, so Louise was with me for that time, luckily and to my surprise, she never resented the idea of being with me, usually she doesn't go near me when I am around , might be because I'm new to her sight or she doesn't see me that often. I cuddled her up to my arms and had her sit on the table , letting her play with my phone , she kept on mummbling "baby" while staring at my phone ... it was her picture that I placed on my phone as a wallpaper, then I placed her down and we went for a walk up to the game zone, we went to the game zone, she never asked to be carried in my arms , instead, she held my hand and just walked , she kept talking , I couldn't hear what she meant but I definitely knew she meant something, we were not able to spot Aaron at the game zone , so we went back to our seats, she was pointing to the escalator and wants to ride on it. But I had her sit on the table again, and she kept on doing "baby talk" I couldn't understand, but to me it meant something , more than a baby talk, its the first time that we both spent time with each other. A few moments later, Precie came up from the department store and we had to transfer seats for dinner, they went ahead and order food at the counter while I was watching our things, after we transferred, I went to the counter to check on them, Louise wants to drink water, to my surprise again, she readily extended her arms , wanting me to carry her to the table that we choose, and I gave her a bottle of water to drink.
To other's this may not mean much , but that was definitely one of the best nights that I ever had, spending time with the kids, to my little baby girl, you're a sweet and very adorable angel baby, I know you would grow up to be as strong and as a great person just like your mom and your brother. I love you baby Louise, I love you baby ... and to Aaron, a friend, a good kid ... I'm proud of you.

Ambot Kung Kinsa'y ... hmmmmm

2006-06-11T12:13:00.000-07:00

Alas 3 sa kadlawon , gaduka , way lingaw , nakig istori telling ko sa ako ka atbang nga cubicle ... ug sa dihang ... akong nakita ... si dodong Ethan ug si Undo Eric naginunitay sa kamot...nagdungan mi pag ingon ni Miss Taylor, unsa na ? Brokeback Mountain? Asa nilang duha ? hahahahha Hoy mga yadz .. ayaw pa obvious ha .. naa tay camera , maklaro mo hahahah bitaw kining mga bangi-itan nga mga lalaki sa among opisina is .. shall we say ..every gurl's dream, if you wanna be taken up from the edge of your seats , contact these guys. Hahahhah, bitaw mga way lingaw baw.

Greatest Military Tool -- Human Intelligence

2006-06-08T12:18:00.000-07:00

The death of a well known terrorist , Zarqawi , was the product of a long process of gathering intelligence. Intelligence has been used for quite sometime, there is electronic intelligence, human intelligence. Electronic intelligence would mean the use of high-tech gadgets to gather data about a particular subject or person. Human intelligence on the other hand is very unique, it uses what man has considered as a "mystery", his own mind.
According to a book "Rogue Warrior" by one of the famous Navy SEAL war spook that ever lived to tell stories about mankinds struggle with war and terrorism , a no fear man named "Demo Dick Marcinko", human intelligence is very important for every military operation to succeed. I could say the death of this terrorist in which the world of peace-loving people like us live in, would eventually consider this as a big victory on our war versus terrorism. His past has finally caught up with him, letting his cunning ways cause his own death.

Staying awake...

2006-06-07T08:56:00.000-07:00

9:30 pm, I started to get sleepy ... brain is not functioning well ... 10:00pm, I had coffee, 1 hr. later, still the same...

What I did ? I walked around 2 aisles at random turns with 10 cubicles each, for almost 3 rounds and did some push-ups on my cube... minutes later, I started to sweat then felt the sudden rush of andrenalin .... a good thing to stay awake.

When a man LOVES a woman

2006-06-04T11:44:00.000-07:00

In my life I see where Ive been

I said that Id never fall again

Within myself I was wrong

My searchin aint over...over

I know thatWhen you love a woman

You see your world inside her eyes

When you love a woman

You know shes standin by your side

A joy that lasts forever

Theres a band of gold that shines waiting somewhere...oh yeah

If I cant believe that someone is true

To fall in love is so hard to do

I hope and pray tonight

Somewhere youre thinkin of me girl

Yes I know...i know that

When you love a woman

You see your world inside her eyes

When you love a woman

You know shes standin by your side

A joy that lasts forever

Theres a band of gold that shines waiting somewhere...oh

Its enough to make you cry

When you see her walkin by

And you look into her eyes

When you love a woman

You see your world inside her eyes

When you love a woman

Well you know shes standin by your side

A joy that lasts forever

Theres a band of gold that shines

When you love a woman...When you love, love, love, love

When you love a woman

You see your world inside her eyes

---------------------

This song means a lot to me, if only I could sing (with a beautiful voice). It tells a story when a man falls in love, its true, you can both figuratively and literally see your world inside her eyes, (believe me , been there done that). This song is for you baby ... I LOVE YOU ... I just want to thank you for letting me see the world that I have yet to explore , and that is inside your eyes ... and within your heart.

Mind boggling connection

2006-06-04T09:18:00.000-07:00

It started out 3 days ago, I began to notice something is bothering my baby but I just kept quite, it might just be me who is over reacting , but I couldn't sleep, I kept on staring at my phone with our little gurl as a wallpaper picture holding her mom's phone and playing with it. I began to scroll on the messages, just point blank , straight answers... then I knew something was bothering her. This morning I slept at 6am, mom woke me up at around 7am to transfer to her room, and so I did, at around 10am , I woke up with a sudden feeling that I need to send her a message, I texted her , "Nag unsa ka baby ? I I love you". Then she replied , "Padulong manglaba". I went back to sleep, got up at 3pm to get ready for work. Then she woke replying to my message that I already woke up as well. Then asked her, "Is something bothering you? Is everything alright?". Then she replied "Grabe ka noh, eventhough you don't see me but you know how I feel, don't worry , I will be okay".
I took her word for it , I know she is going to be okay , I've seen and known her to pull through some of life's hardest trials, I just couldn't believe the connection that we both had, it was more of an instinct that was in me to realize something is really bothering her. Mind boggling ....

To my baby, I know there are times , circumstances that I can't be with you always, but always remember, my mind , my heart and my thinking will always be with you. Love is not a question of how much I love you, but how I love you as you are .. and as you will be in my life. Whatever it is that we are going through now, WE can make it, take my hand, hold it tight, i'll walk one step at a time, each step we carefully take until we can reach what we want to accomplish. You might be wondering , why did i say "I'll walk one step at a time?" where do you fit in? I carried you, through all the burdens, trials in life, I'll carry you with full strength, just to let you know that your burdens, your problems , is mine too... I LOVE YOU baby

Vibrating WAH ?

2006-06-04T09:08:00.000-07:00

I just got the info from Miss Lexie , she came across a vibrating condom , now available in retail stores with extra batteries and a manual for Php 250.00 waaahh???? I wonder how it would look like , a dangling piece of rubber with batteries on the other end. This might be or might be not quite an insult to men. On my part, hmmmm I dunno , could be, but definitely technology has been changing a lot of things these days. Which reminds me a few years ago when I was still in WebLinQ, I saw a condom that literally glows in the dark (duuuhhhh????). Well uhhh to Pabz ... Mr. Eric ... you might wanna try it ... or let's have Mr. Mitchiko try it. Just be very careful not to get too excited or you'd be fried , well a 1.5V battery wouldn't hurt and cause sterility would it? ;)

Blog Migration

2006-06-04T08:42:00.000-07:00

Inspired by friends, creativity and the passion to write (maybe?) I have migrated my blog from friendster to this site. Thanks to Lexie and Brandon for the inspiration, these guys are the thinking blocks when it comes to writing blogs, not to mention Leslie and Cindy. Then all of a sudden, people at the office would start to write their own blog inspired by the few.

I would like to put up this blog as an outlet of what is in my mind, in my heart and what my soul is talking. Writing brings out the best in you, (there is no such thing as "you suck") when it comes to writing, its free will, be as creative as you can be, just watch the grammar and how you place your words though or u'll get a beating from old English teachers and technical writing instructors hehehehe.

Writing is like a singer, the passion to sing is what a singer is all about, the passion to write is what a writer is all about. So, join the fun, tickle your mind, grab a pen and paper (keyboard , mouse and monitor) and start to write away.

Inside a Kids Heart

2006-06-04T08:02:00.000-07:00

For my 27 years in life, I've been physically challenged, yet still able to withstand life's fiercest battle (not to brag about .. but my friends and family can atest to that). I have a walking problem, that can be corrected through surgery, survival rate is 50/50 percent. 50 percent I could walk normally through intensive theraphy after , or 50% I could be stuck in a chair forever. I have yet realized, what is really in the kid's heart and how he sees me as me.
One Sunday afternoon , about 4:30 pm ... I was with Aaron , my baby's 11 year old son, (a very intelligent kid, I sure do know kung saan nagmana). We were crossing one of Cebu's busy streets on our way to Robinsons, as I was busy seeing through traffic for us to cross safely , this is what Aaron has to say :
Aaron : "Kuya , daghan tawo nagtan-aw nimo , suya lang sila because unsa naa nimo wala nila"
To my amazement, it almost made my heart stop for a second , it impressed me , a kids' view of what I am ...of who I am. In a kids' heart , there is truth , sincerity, love , and passion to learn new things. As this kid grows to become a man someday, I promised myself to be always there for him, as long as I can be. Their innocence baffles my mind, it always make me think, they have a key to so-called LIFE, bringing out the inner child in us doesn't always hurt. As we wake up everyday of our lives , let us make it a point to let out the inner child in us , even for a moment. To Rad Aaron, my sincerest thanks to you kid... I could say , he's a full grown man in a kids' body.

A Great Way To Connect

2006-06-04T08:01:00.000-07:00

My horoscope for today goes this way ,
Things are coming together in a relationship -- not necessarily in a romantic way.
The Details :
There are many ways to connect with someone you want to build a relationship with. Most of your attention has probably been put into looking good and creating sparks, but the truth is that there are many different routes that can provide a much deeper and more rewarding connection. Try to use humor, intellect or your political philosophy in a new way with this special person. These areas of your life could help everything come together in a more satisfying way.
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I am at times this way , I usually think that to connect with my baby has to be always in a romantic way , this is what struck me, things I have yet to explore within ourselves. She is a very good debater and has a very keen eye for details and a lot of things (she has to deal with numbers everyday), something I wish I could do and conquer within me the fear of numbers. I've always been poor in math.
Things we could always agree on, hmmm work, family, relationships and a whole lot of things , we even would stay up late before just IM each other , then sending text messages , sending sweet things to each other, until my sweet tooth would fall off.
Being able to connect to someone is all in the mind, it takes creativity, simplicity, and of course with sense. A lot of people would always ask me and my baby, "Do you ever guys fight?" and our answer ? "Uhhh , we can always fight if we have to, but both of us would have to think what to fight about". hahahhaha We just simply clicked. Matched like a blood transfusion, a matching DNA. And one thing in common between us that I have noticed, sssssssshhhh ato lang ni ha ...most of the time I don't comb my hair , neither does she .. heheheheh ssssssshhhh just a little secret.
The real secret in getting connected with someone is , letting them know how much you care for them , how much you love them , everyday ... like there is no tomorrow. Honestly, in the first few hours of the morning that I couldn't hear from my baby, I couldn't sleep , until I get the first message from her , greeting Good Morning ... and exchanging I LOVE YOU's. Keep the connection. Keep the faith. :)

Helpless NOC

2006-06-03T06:47:00.000-07:00

Customer dialled in , looking for my team ... Kevin, then customer asked for a supervisor , I took over... I get the details of the problem .. just listen in (listening can be a good tool in solving a problem). What struck me is when the client said "We called NOC and NOC can't help us". I was like "waaaaaaahh???" I looked up through the notes and said "I will have myself involved in this case(I dunno why the call was routed to Tier 1 and Tier2 support) and call the VAR myself to check on the status of the technician that is scheduled to visit the hotel.
I dialled in the number for the VAR and spoke to the person in-charge of the tech dispatch, who basically updated me that the tech would be there by Sunday the latest, so I called the client back and updated him, it turned out that is all that he needs , an UPDATE... and NOC can't help him? aaaaargghhh... from the words of Donald Trump , I quote "YOU'RE FIRED".
Terms :
NOC - Network Operations Center (Composed of Tier3 wannabee's and stuff)
Tier1 and Tier2 - First line of defense in the call center support industry (these guys get badly beaten up even at first time they pick up the phone.
VAR - Value Added Reseller , they resell our products and do the installation , maintenance and site visits for us.

As I grow old...

2006-05-27T08:03:00.000-07:00

As I turned 27 yesterday , I got messages from different people , I got a very nice present from a person very close to my life and my heart. I wish to thank Chrysler(you ROCK man !) WebLinQ guys forever ? uhhh ... Peace bro , no worries, when I will tie the knot , hopefully , you'd be my escort , bodyguard (Wa mo kita sa lawas ?) hahahha
To Anne, I would like to thank for greeting me in advance, to my friends , family and all the people in the office (obviously they were dumbfounded thinking my birthday is still next month) duuuhh ... Good thing Miss G. wrote my name on the board. :) . And to Lexie , (hey .. I wrote my first blog) ... To my team , SOLID ! Thank you for sticking with me all the way ... Being a leader is a tough job , but i can never be one without my team.
And lastly and most important of this all, I would like to thank my baby ... Precie ... for being always there (I love the polo shirt). For seeing me through what I am and what I will be in this world. You've showed me what the heart and love really means , it stands through time, and fights the inevitable ... CHANGE , My wish ? U'd stay the same as you are ... for me , for you and the kids ... I LOVE YOU ...